Terms and Conditions

Terms of Use

discretion, including if you violate any of the terms of this Agreement. ​ Age Restrictions. Although we welcome users from all walks of life, Iamears is not intended or directed at individuals under the age of 16 years of age. Therefore, individuals under the age of 16 may not create an account. We do not knowingly collect information from children under the age of 16 and if you are under this age you must not use our Services. If we become aware that you are under 16 and using our app or our site, we may terminate your user account and issue bans to your device.

  • Iamears Rules

    Your participation on Iamears

    You also agree to follow the Iamears Community Guidelines. These guidelines are intended to keep people safe, protect members, keep Iamears running, and to encourage personal responsibility for what you do on Iamears.

  • Monitoring

    We reserve the right to monitor our site and our peer to peer support app, including any communications made via our app, to ensure compliance with the terms of this Agreement and in accordance with applicable terms of our privacy policy. You agree, however, that unless required by law we do not have any obligation to engage in such monitoring and our liability to you is only as set forth under the section of this Agreement entitled “Disclaimer, Warranties and Liability”. We will not systematically monitor any communication on our site or our app but reserve the right to do so where required by law or requested to do so by a relevant regulator or other authority. By using our site and our app, you acknowledge and consent to our monitoring as described in this Agreement. You expressly agree to waive any rights of confidentiality that you may have in, and to, your communications (if any) when using our site and our app and you agree that you have no expectation of privacy in any of those communications.

    Although we monitor the use of our site and our app, Iamears may contain explicit posts uploaded by users. Please exercise caution when using Iamears for yourself or if authorising the usage for others. We are not responsible for any direct or indirect exposure to comments.

    We reserve the right to remove any communication or post which is not in compliance with our Guidelines for Use or otherwise may in our absolute discretion be found to be inappropriate or offensive by any of our users.

    If you get questions that make you feel uncomfortable, please ignore them to report them to the system administrators by clicking on report. Please do not engage in conversations with people that make you feel uncomfortable in any way.

    If you are harassed in any way, please click on report and our system administrators or other appropriate authorities will immediately take action.

    Please note that if we become aware of any incidents of cyber bullying or consider that any individual is likely to cause harm to themselves or other people we may report such incidents to the appropriate authorities or social workers at our sole discretion.

    Harm To Iamears Or Our Users. You must not (or assist others to) directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services in an unauthorized manner; (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time, except as authorized through tools we have expressly provided via our Services; or (i) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner.

    Keeping Your Account Secure. You are responsible for keeping your device and your Iamears account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.

  • Payments and Refunds

    Find our payments and refund policy at https://iamears.com/paymentsandrefunds

  • A Few More Legalities

    Fees. The use of our site and our app is currently free of charge for personal use. However, where any consultation or data charges are incurred in relation to our app or our site, for example for the purpose of password retrievals or to communicate with friends and family that don’t have Iamears installed, when you make requests these will be your responsibility and we will not be responsible for the costs of such telephony and data charges. These costs may be charged by your mobile phone carrier and will be solely at your cost based on your contract or arrangement with such mobile phone carrier.

    Communication. In accordance with our Privacy Policy, we may contact you via email or through our app directly to your device regarding administrative issues, including improvements to our site and our app, for example, in relation to the iPhone app, website, or social integration. In addition, Iamears may send you emails with content from the Iamears community, such as our newsletters. In general, by using Iamears and agreeing to these terms, you are agreeing to be contacted by Iamears via email with general communications. We won’t abuse this right and will endeavour to provide you with valuable information, however, in accordance with our Privacy Policy you may opt out of receiving such communications at any point by clicking on the “unsubscribe” links in any of our emails.

    Copyright and Trademark Ownership. As between you and us, you own all the content you post on our site and on our app, and give us a perpetual, royalty-free, freely sublicense able right and license throughout the world to collect, reproduce, publish, distribute, display, transmit, modify and otherwise use your posted content on our site and our app, and for our own internal purposes. Aggregated and compiled content available through our site or our app is the property of Iamears or its licensors and may be protected by English and/or international copyright laws. The collection, arrangement and assembly of all content is the exclusive property of Iamears and protected by English and/or international copyright laws. We grant you permission to share this information via provided utilities (i.e. Facebook), electronically copy, and print copies of content for personal use only. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content is strictly prohibited. If you use material other than as permitted by the terms of this Agreement, you may be liable for infringement, misappropriation or other causes of action to the fullest extent of the law. ​

    You may not copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of the software for Iamears’s web, mobile, or application experience, or any part thereof.

    Other than the personal use licensed above, you may not reproduce any content in any form without first obtaining written permission.

    All trademarks, logos, service marks and trade names are proprietary to Iamears or third parties who have granted Iamears the right or license to use such intellectual property. Iamears does not grant, by implication or otherwise, any license or right to use any trademark, service mark, trade name or logo displayed without our prior written consent.

    Links to Other Sites. Our tools may contain links to other websites. The linked sites are not under Iamears’s control, and we do not warrant, represent or assume any responsibility or liability for the accuracy or completeness of the information or software or other materials downloaded from or contained in any linked site or any site contained in a linked site.

    Transactions with Others. Iamears may enable third parties to ask questions or advertise their products or may otherwise describe certain third party services. You agree that any such content shall not be considered an endorsement by us of such products or services, and that we shall not be liable for: (i) your interactions with any entity and/or individual on or through our tools, including but not limited to interactions involving the payment and delivery of goods and services, or (ii) any other terms, conditions, warranties or representations associated with such dealings. Any such dealings are solely between you and such entity and/or individual. You agree that Iamears is not responsible for any damage or loss incurred as a result of any such dealings.

    Disclaimer, Warranties and Liability. You acknowledge and agree that your use of our site and our app are at your sole risk. To the fullest extent permitted by law, neither Iamears nor its officers, directors, employees, agents, successors or affiliates will be liable to any user of our site or our app or any other person or entity for any:

    (a) indirect, special, incidental, punitive, consequential or exemplary damages;

    (b) loss of profits;

    (c) loss of data; or

    (d) loss of use,

    in each case, arising out of the use or inability to use our site or our app, even if Iamears has been advised of the possibility of such damages, except where liability cannot be excluded in accordance with applicable law.

    To the extent permitted by applicable law, Iamears disclaims any implied warranties of fitness for any particular purpose regarding our site or our app.

    We cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data, settings, or other service interruptions. For this reason, you agree that Iamears services, including the services of our third-party service providers, are provided “as-is” and we do not guarantee the availability of the Iamears services or that any of the features or services will not be interrupted or will be error free.

    Modifications. Iamears shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of this Agreement. When we post changes to this Agreement, we will revise the “Last Updated” date at the top of this page and the revised Privacy Policy will come into effect on the date it was posted to our site or our app or as otherwise notified by us. If we make any material changes to this Agreement, we will notify you by prominently posting notice of the changes on our sites and/or our app and, where appropriate, notifying you by email. We recommend that you check this page from time to time to inform yourself of any changes in this Agreement. By continuing to use our site or our app after we have posted revised terms and conditions you acknowledge that you have consented to the revised Agreement.

    Disputes; Venue. You agree that this Agreement is governed by the laws of India without regard to any conflict of law provisions. You agree to personal jurisdiction by and venue in the courts of India.

    Notices. Except as otherwise stated, any notice to us shall be given by email to support@iamears.com and any notice to you shall be given to the e-mail address that you provided us during the registration process. Notice shall be considered given the next business day after an e-mail has been sent.