Terms of Use
- (1) create personal questions and receive therapy for friends, family, and the public; and
- (2) coach, comment, discuss, and review results. This agreement (the “Agreement”) sets forth the terms and conditions which govern your use of http://iamears.com and its subsites (“our site”) and the Iamears app (“our app”).
-
Your Access to Iamears
Your Access. Without advance notice and at any time, we may, for violations of this agreement or for any other reason we choose:
- suspend your access to Iamears,
- suspend or terminate Your Account, and/or
- remove any of your User Content from Iamears.
You With Other People. We provide ways for you to communicate with other Iamears members through our peer to peer community. At Iamears you can share the ups and downs of life in a safe environment. We started Iamears with the belief in social connection and the power of evidenced-based peer to peer support. If you are in danger or require emergency support, please don’t hesitate to contact emergency services. Iamears is not to be used if you are in danger or a crisis situation.
Posting and Commenting.At Iamears, you can post whatever is on your mind as long as it stays within our Guidelines For Use. Members from around the world will then share advice or react and if they can, offer peer support. You can also support others through a peer-based community. At times, Iamears volunteers or admins will post or comment in a non-clinical capacity. You will use Iamears for entertainment or informational purposes only. You will not make critical decisions based on feedback from the Iamears community or experts in the Iamears community;
Iamears is Not Intended To Replace Professional Support. We firmly believe in the power of peer support, however, in lots of situations peer support is not appropriate and should not be used as a replacement for professional support or information from your GP/medical professional.
Personal Use.Our site and our app are for your personal use only and shall not be used by you directly or indirectly in connection with any academic, commercial or governmental endeavour. If you would like to advertise, conduct market research or other survey or research activities for academic, commercial or political purposes please contact us by email at team@iamears.com .
Ways To Improve Our Services. We analyze how you make use of Iamears, in order to improve all aspects of our Services described here. Iamears uses the information it has and also works with partners, research partners, service providers, and affiliated companies to do this.
Safety And Security.We work to protect the safety and security of Iamears by appropriately dealing with abusive people and activity and violations of our Terms. We prohibit misuse of our Services, harmful conduct towards others, graphic or explicit content and violations of our Terms and policies, and address situations where we may be able to help support or protect our community. We develop automated systems to improve our ability to detect and remove abusive people and activity that may harm our community and the safety and security of our Services. If we learn of people or activity like this, we will take appropriate action by removing such people or activity or contacting law enforcement. We share information with other affiliated companies when we learn of misuse or harmful conduct by someone using our Services.
Enabling Global Access To Our Services. To operate our global Service, we need to store and distribute content and information on servers and systems around the world, including outside your country of residence. This infrastructure may be owned or operated by our service providers.
Crisis Support. Iamears is not a crisis support service and we cannot support users who are suicidal. If someone is in need of immediate support we urge them to contact their local emergency services. We are unable to provide crisis support through Iamears. As such we do not allow posts that actively discuss suicide attempts or methodologies.
-
Your Iamears Account
Registration. To participate in Iamears, you must create an account that includes a valid email address and Username. You can browse Iamears without logging in or signing up. You Are Responsible. You are responsible for everything you post in all areas, including comments, and replies, which are publicly accessible; Stick to the Guidelines. You will at all times while using our site or our app comply with our Guidelines for Use (which will be made available to you on our site and our app and may be updated by us from time to time) and will ensure that any post or other communication is compliant with these Guidelines for Use. You can read them here (community guidelines). Don’t share your personal content. You will not share phone numbers, home addresses, email addresses or other personal information on the public areas of our site or our app. Account Removals. We reserve the right to remove content and/or delete your account at our discretion, including if you violate any of the terms of this Agreement. Age Restrictions. Although we welcome users from all walks of life, Iamears is not intended or directed at individuals under the age of 16 years of age. Therefore, individuals under the age of 16 may not create an account. We do not knowingly collect information from children under the age of 16 and if you are under this age you must not use our Services. If we become aware that you are under 16 and using our app or our site, we may terminate your user account and issue bans to your device.
-
Iamears Rules
Your participation on Iamears
You also agree to follow the Iamears Community Guidelines. These guidelines are intended to keep people safe, protect members, keep Iamears running, and to encourage personal responsibility for what you do on Iamears.
- You will not distribute or post spam or other unauthorised commercial communication on or through our site or our app;
- You will not impersonate anyone else on our site or our app or use another person’s account to gain access to our site or our app;
- You won’t post inappropriate content, including graphic self-harm, suicidal means or descriptions of suicidal actions containing self-harm or other explicit content.
- You will not use Iamears as a dating service.
- You will not bully, threaten or harass any user or our site or our app;
- You will not post content that contains explicit posts (including nudity or violence) or incites hatred or violence;
- You agree not to interrupt the serving of Iamears, You will not upload viruses or other malicious code;
- You will not use Iamears to do anything unlawful, misleading, malicious or discriminatory.
- If you notice any user acting in violation of these rules please report this immediately through the report option on every post and comment or directly to our system administrators at support@iamears.com
- We reserve the right to remove content and/or delete your account at our discretion, including if you violate any of the terms of this Agreement.
-
Monitoring
We reserve the right to monitor our site and our peer to peer support app, including any communications made via our app, to ensure compliance with the terms of this Agreement and in accordance with applicable terms of our privacy policy. You agree, however, that unless required by law we do not have any obligation to engage in such monitoring and our liability to you is only as set forth under the section of this Agreement entitled “Disclaimer, Warranties and Liability”. We will not systematically monitor any communication on our site or our app but reserve the right to do so where required by law or requested to do so by a relevant regulator or other authority. By using our site and our app, you acknowledge and consent to our monitoring as described in this Agreement. You expressly agree to waive any rights of confidentiality that you may have in, and to, your communications (if any) when using our site and our app and you agree that you have no expectation of privacy in any of those communications.
Although we monitor the use of our site and our app, Iamears may contain explicit posts uploaded by users. Please exercise caution when using Iamears for yourself or if authorising the usage for others. We are not responsible for any direct or indirect exposure to comments.
We reserve the right to remove any communication or post which is not in compliance with our Guidelines for Use or otherwise may in our absolute discretion be found to be inappropriate or offensive by any of our users.
If you get questions that make you feel uncomfortable, please ignore them to report them to the system administrators by clicking on report. Please do not engage in conversations with people that make you feel uncomfortable in any way.
If you are harassed in any way, please click on report and our system administrators or other appropriate authorities will immediately take action.
Please note that if we become aware of any incidents of cyber bullying or consider that any individual is likely to cause harm to themselves or other people we may report such incidents to the appropriate authorities or social workers at our sole discretion.
Harm To Iamears Or Our Users. You must not (or assist others to) directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means: (a) reverse engineer, alter, modify, create derivative works from, decompile, or extract code from our Services; (b) send, store, or transmit viruses or other harmful computer code through or onto our Services; (c) gain or attempt to gain unauthorized access to our Services or systems; (d) interfere with or disrupt the safety, security, or performance of our Services; (e) create accounts for our Services through unauthorized or automated means; (f) collect the information of or about our users in any impermissible or unauthorized manner; (g) sell, resell, rent, or charge for our Services in an unauthorized manner; (h) distribute or make our Services available over a network where they could be used by multiple devices at the same time, except as authorized through tools we have expressly provided via our Services; or (i) create software or APIs that function substantially the same as our Services and offer them for use by third parties in an unauthorized manner.
Keeping Your Account Secure. You are responsible for keeping your device and your Iamears account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.
-
Payments and Refunds
Find our payments and refund policy at https://iamears.com/paymentsandrefunds
-
A Few More Legalities
Fees. The use of our site and our app is currently free of charge for personal use. However, where any consultation or data charges are incurred in relation to our app or our site, for example for the purpose of password retrievals or to communicate with friends and family that don’t have Iamears installed, when you make requests these will be your responsibility and we will not be responsible for the costs of such telephony and data charges. These costs may be charged by your mobile phone carrier and will be solely at your cost based on your contract or arrangement with such mobile phone carrier.
Communication. In accordance with our Privacy Policy, we may contact you via email or through our app directly to your device regarding administrative issues, including improvements to our site and our app, for example, in relation to the iPhone app, website, or social integration. In addition, Iamears may send you emails with content from the Iamears community, such as our newsletters. In general, by using Iamears and agreeing to these terms, you are agreeing to be contacted by Iamears via email with general communications. We won’t abuse this right and will endeavour to provide you with valuable information, however, in accordance with our Privacy Policy you may opt out of receiving such communications at any point by clicking on the “unsubscribe” links in any of our emails.
Copyright and Trademark Ownership. As between you and us, you own all the content you post on our site and on our app, and give us a perpetual, royalty-free, freely sublicense able right and license throughout the world to collect, reproduce, publish, distribute, display, transmit, modify and otherwise use your posted content on our site and our app, and for our own internal purposes. Aggregated and compiled content available through our site or our app is the property of Iamears or its licensors and may be protected by English and/or international copyright laws. The collection, arrangement and assembly of all content is the exclusive property of Iamears and protected by English and/or international copyright laws. We grant you permission to share this information via provided utilities (i.e. Facebook), electronically copy, and print copies of content for personal use only. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content is strictly prohibited. If you use material other than as permitted by the terms of this Agreement, you may be liable for infringement, misappropriation or other causes of action to the fullest extent of the law. You may not copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of the software for Iamears’s web, mobile, or application experience, or any part thereof.
Other than the personal use licensed above, you may not reproduce any content in any form without first obtaining written permission.
All trademarks, logos, service marks and trade names are proprietary to Iamears or third parties who have granted Iamears the right or license to use such intellectual property. Iamears does not grant, by implication or otherwise, any license or right to use any trademark, service mark, trade name or logo displayed without our prior written consent.
Links to Other Sites. Our tools may contain links to other websites. The linked sites are not under Iamears’s control, and we do not warrant, represent or assume any responsibility or liability for the accuracy or completeness of the information or software or other materials downloaded from or contained in any linked site or any site contained in a linked site.
Transactions with Others. Iamears may enable third parties to ask questions or advertise their products or may otherwise describe certain third party services. You agree that any such content shall not be considered an endorsement by us of such products or services, and that we shall not be liable for: (i) your interactions with any entity and/or individual on or through our tools, including but not limited to interactions involving the payment and delivery of goods and services, or (ii) any other terms, conditions, warranties or representations associated with such dealings. Any such dealings are solely between you and such entity and/or individual. You agree that Iamears is not responsible for any damage or loss incurred as a result of any such dealings.
Disclaimer, Warranties and Liability. You acknowledge and agree that your use of our site and our app are at your sole risk. To the fullest extent permitted by law, neither Iamears nor its officers, directors, employees, agents, successors or affiliates will be liable to any user of our site or our app or any other person or entity for any:
(a) indirect, special, incidental, punitive, consequential or exemplary damages;
(b) loss of profits;
(c) loss of data; or
(d) loss of use,
in each case, arising out of the use or inability to use our site or our app, even if Iamears has been advised of the possibility of such damages, except where liability cannot be excluded in accordance with applicable law.
To the extent permitted by applicable law, Iamears disclaims any implied warranties of fitness for any particular purpose regarding our site or our app.
We cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data, settings, or other service interruptions. For this reason, you agree that Iamears services, including the services of our third-party service providers, are provided “as-is” and we do not guarantee the availability of the Iamears services or that any of the features or services will not be interrupted or will be error free.
Modifications. Iamears shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of this Agreement. When we post changes to this Agreement, we will revise the “Last Updated” date at the top of this page and the revised Privacy Policy will come into effect on the date it was posted to our site or our app or as otherwise notified by us. If we make any material changes to this Agreement, we will notify you by prominently posting notice of the changes on our sites and/or our app and, where appropriate, notifying you by email. We recommend that you check this page from time to time to inform yourself of any changes in this Agreement. By continuing to use our site or our app after we have posted revised terms and conditions you acknowledge that you have consented to the revised Agreement.
Disputes; Venue. You agree that this Agreement is governed by the laws of India without regard to any conflict of law provisions. You agree to personal jurisdiction by and venue in the courts of India.
Notices. Except as otherwise stated, any notice to us shall be given by email to support@iamears.com and any notice to you shall be given to the e-mail address that you provided us during the registration process. Notice shall be considered given the next business day after an e-mail has been sent.
In order to provide our Services (as defined below) through our apps, services, features, software, or website, we need to obtain your express agreement to our Terms of Service (“Terms”). You agree to our Terms by registering, installing, accessing, or using our apps, services, features, software, or website.
Please read the agreement carefully. By using our site or our app, you acknowledge that you have read, understood and agreed to be bound by the terms and conditions set forth in the Agreement and the privacy policy (accessible at https://iamears.com/privacy-policy ). If you do not wish to be bound by this Agreement and the privacy policy, you are not authorised to use our site or our app.
Welcome to Iamears. Iamears Ltd (“Iamears”, “we”, “our”, “us”) offers visitors (“you” or “your”) the ability to: